Snapshot issue.

Issue : An error occured while restarting the vm after removing the snapshot the server went to hung state.

When You are experiencing these issues:

•You cannot power off an ESXi hosted virtual machine.

•A virtual machine is not responsive and cannot be stopped or killed.



Work Around:

1 ) Login to ESx host through the console.


2)  Get the Vmid of the virtual machine. Run the command:


vim-cmd vmsvc/getallvms


3) Get a list of tasks associated with a specific virtual machine Run the command:


vim-cmd vimsvc/task_list


4) To get information about a particular task's status, run the command

vim-cmd vimsvc/task_info <task identifier>


5)To determine if the virtual machine process is running on the ESXi host, run this command:


ps | grep vmx


6) If the vmx process is listed, terminate the process using this command:

kill ProcessID


7) wait for 30 sec, If it is not terminated, run this command:

kill -9 ProcessID


8) To get the current state of the VM Run the command:


vim-cmd vmsvc/power.getstate VMID


9)To Power off the server Run the command:


vim-cmd vmsvc/power.off VMID



10) Even through the above command if you are not able to stop or start the VM.

Restart the management agents by running the command

/sbin/services.sh restart

11)To unregister a virtual machine from a command line on an ESXi host:

vim-cmd vmsvc/unregister VMID

12)To register a virtual machine from a command line on an ESXi host:

vim-cmd solo/registervm /vmfs/volumes/datastore_name/VM_directory/VM_name.vmx



13) To lists out all of the VM machines running on your host

vm-support -x

14) To kill the VM:

vm-support -X  <wid>